Casino Rating System

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How online-casino rating is calculated by SlotRunners.com


1. Software


Appraisal depends on average mark from the best offered gaming platforms. Better slot providers supported, more points casino receives. To receive higher rate there should be more than 3 providers.


If there are 3+ softwares; First provider + Second provider + Third provider / 3

If 2 softwares; First provider + Second provider / 2 - 1 point (due to limited choice)

If 1 software; First provider(average mark) - 2 points (due to lack of providers)




2. Trustworthiness


Score leans on two measures:


Firstly - type and number* of casino licences ( 8 points maximum for licensing )


UK: 8 points

Alderney: 8 points

Malta: 8 points

Isle of Man: 8 points

Philippines: 7 points

Gibraltar: 6 points

Curacao: 5 points

Kahnawake: 4 points

Cyprus: 3 points

Montenegro: 3 points

Antigua and Barbuda: 2 points

Costa Rica: 1 point


Casino Rating System

*If there is more than one license, the best license points are taken in consideration


Casino

Secondly - representative of casino in SlotRunners forum (additional 2 points)




3. Design and Usability


Evaluation depends on overall originality of design and convenience of system maintenance, deposit and withdrawal page accessibility and other nuances.


10-9 points – unique design with perfect menu and useful button placement

8-7 points – unusual design and user-friendly interface

6 points – basic design and interface




4. Withdrawal time


Mark is counted in terms of time* needed to receive withdrawal:


10 points - less than 15 minutes

9 points - up to 2 hours

8 points - up to 6 hours

7 points - up to 12 hours

6 points - up to 24 hours

5 points - up to 48 hours


*For time-consuming document verification might be removed 1 point



5. Customer Support


Quality of customer support depends on the availability of live chat, call centre, working hours and response time.


10 points Р 24/7 live chat, round-the-clock call centre and e-mail

9 points Р 24/7 live chat, limited hours call centre and e-mail or vice versa

Casino Player Rating System

8 points Р 24/7 live chat and e-mail or limited times live chat , call centre and e-mail

7 points Р live chat and e-mail

6 points Р only e-mail


Points System

Each casino starts at ten points, and for each category points are removed or added determined by hierarchies in that category.

Casino Software:

What is taken into account is the software’s selection of games (quantity), types of games (inventory), and the quality of its games. Also taken into consideration is how responsive the software provider is to player issues, concerns and feedback.

Microgaming – highest
Cryptologic – high
IGT – high
Playtech – high
betwin/party – high
NetEnt – high
Novomatic – high
WMS – high
RTG – medium
Pariplay – medium
Gigamedia – medium
Rival – medium
Proprietary – medium
Nuworks – low
Vegas Tech – low
Chartwell – low
Random Logic/888 – low

Reverse Time

Reverse time is the amount of time the casino holds your funds before they are processed. In other words it’s how long you have until you cannot play your winnings back. The shorter time the better. This is how it works:
0 hrs – highest
1 – 12 hours – high
13 – 24 hours – medium
25 – 48 hours – low
+48 hours – lowest

Cash Out Time

This is the time it takes to process your funds to the payment processor.

Usa

Online Casino Ratings And Reviews

0 – 11 hours – highest
12 – 23 hours – high
24 – 47 hours – medium
48 – 71 hours – low
72 hours and higher – lowest

Rating

Weekly Withdrawal Limits

Quite a number of casinos have weekly cashout limits to control their cash flow – those that do not have limits are rated highest:

No limit – highest
10,000 or higher – high
5001 – 9999 – medium
3001 – 5000 – low
2000 – 3000 – lowest

Casino Rating System

Other ares of scoring:

Casinos receive points for a “yes” answer in the following areas:

Publicly traded – y/n
Manual Flush – y/n
Weekend Cashouts – y/n

Date established – the longer a casino has been operating under the same ownership and/or management the more points it gets (longevity).

Date Accredited – the longer a casino has been listed in the Accredited Section at Casinomeister, the more points it receives (dependability).